ProstaVive refund policy

Last updated October 28, 2026

This Site does not process orders or refunds. Refunds are handled by the seller and by ClickBank, the retailer. The notes below summarize the seller's published refund rules as of the date shown, and the terms on the order page are the ones that apply.

The 180-day window

• The 180 days (six months) are counted from the date you placed the order, not from delivery, and the window covers every package.
• Contact the seller and receive confirmation from an agent before you return anything.
• Return all of the tubs. Empty and unopened tubs are both accepted, and the seller says you may use the whole period, even after your supply is finished.
• No return label is supplied. The buyer pays the postage.
• The refund covers the price of the product. Shipping is not included.

How to return an order

1. Email [email protected] with Refund Request in the subject line, and wait for an agent to reply. Keep your ClickBank order number and order date to hand.
2. Pack every tub with a note inside that shows your full name, your order number and the email address used for the order.
3. Post the parcel, at your own cost, to the address below, and email the tracking ID to support.
4. The refund is processed when the return is received. It usually takes 5 to 10 days to appear on your statement.

Return address

285 Northeast Ave, Tallmadge, OH 44278, US.

Support

Email [email protected] or phone (863) 591-4284 for product support, with replies promised in 48 hours or less. ClickBank handles order and payment support on 1-800-390-6035, and the charge appears on a card statement as a CLKBANK entry.